I canceled Creative Cloud recently as well after losing my job. Yes, the customer service agent did make a bunch of offers to try to keep me. I assume they are

I canceled Creative Cloud recently as well after losing my job. Yes, the customer service agent did make a bunch of offers to try to keep me. I assume they are required to do that by management, so I don't really hold it against them. They were pretty polite the whole time, though, and when it became clear I didn't have any valid card to pay with, as is needed on overdue accounts before any changes, they actually canceled me with no fee even though I wasn't completely done with my subscription yet, after management approval. So, yeah, it sucks getting bugged when you end your subscription and just want it ended. But sometimes they come through for you too. I was just expecting another bill to pay in the end, but hopefully less than keeping my subscription, but ended up being free. Will definitely buy Adobe again in the future.