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strong-arm: . using or characterized by force or violence. This is clearly a sales representative trying to retain a customer. Since today is the billing
by nness 11y ago
strong-arm:
. using or characterized by force or violence.
This is clearly a sales representative trying to retain a customer.
Since today is the billing date, the monthly billing
has already been started and it is not possible to stop it.
That sounds fair, albeit far from ideal. I mean, the last\first day of a billing period is always a point of contention between the customer and the provider — it was good of Adobe to relinquish the contract instead of persisting. Then again, would've been bad-will to do so anyway.
- marincounty 11y agoWouldn't Adobe be better off if this story wasen't on Hacker News? First rule of Adobe in 2016; Don't piss of anyone who falls for this pay monthly for our software? Yea, I know it was the first day of the new billing cycle, but at this point in the game; give the customer a day of your software. Adobe is not on the position to lose anymore customers. On Tuesday, in Novato this incident will be brought up in office meeting. I don't need Adobe like I did ten years ago. My last purchase was Lightroom 1.0, and when they wanted more money for every minor improvement--I said hello IPhoto.
- voltagex_ 11y agoand then iPhoto turned into Apple Photos and lost a few features - does it still work for you?