3 ms·
My wife has a great doctor. We lost our first kid and this doctor took tons of extra time helping us in the second pregnancy. From fitting us into her already f
by brohoolio 11y ago
My wife has a great doctor. We lost our first kid and this doctor took tons of extra time helping us in the second pregnancy. From fitting us into her already full schedule to taking 10 extra minutes in an appointment to calm my wife down.
There is nothing about the experience that could be captured in these metrics. But I can tell you that she kept my wife afloat during the bad days and probably kept her from seeing another councilor. Ultimately we had a baby girl the second time around. The kindness and as cited in the article, love, that the doctor showed us really really helped us.
- randycupertino 11y agoPerformance metrics sound like their empirically great, but as we all know, it's more complicated than that. Personally, I've seen important programs, such as primary care-based depression screening and management that are proven to work then be turned into checklists and given to teams that are about checklist first, and less focused on mission/impact/caring. And I've seen patients respond that they are not helped. The therapeutic value of perceived empathy and attentiveness is unknown but should not be underestimated.