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Genuine question: What are the legitimate uses of $0 invoices? The only thing I can think of is a product that usually costs money (and thus has an invoice work
by everfree 11y ago
Genuine question: What are the legitimate uses of $0 invoices? The only thing I can think of is a product that usually costs money (and thus has an invoice workflow), but has been marked as free for some promotion.
- jtchang 11y agoIt is very common to send $0 invoices. Some instances I can think of are receiving replacement goods / tracking if a service was rendered but not billable / making sure an account is zero'ed and you are fully paid up / etc
- outericky 11y agoIn the case of periodic invoicing but you haven't crossed into the billable threshold. Let's say you get 2 hrs of support per month free, after that it costs $100. If you don't use the full 2 hrs, you'd get a $0 invoice - but there may still be detail and record of work performed (which you would want)
- big_maybe 11y agoI sold a product and it was paid for by gift certificate or a special promo. I want to send a $0.00 invoice for the customer to see it and enjoy the feeling (Sweet! Free jerky/flowers/socks). It's great marketing and the customer will remember you the next time they want some jerky/flowers/socks.