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Can you give some examples of what you want to automate? I found JIRA really clunky and overly complex. I much prefer Trello at the moment. It has fewer featur
by seanwilson 11y ago
Can you give some examples of what you want to automate?
I found JIRA really clunky and overly complex. I much prefer Trello at the moment. It has fewer features but I find it is far faster and more intuitive to use. It does have web hooks and third party site integration but it depends what you want to do.
- pawelniewie 11y agoOne of the things we would want to automate is incident handling the workflow includes things like sending SMS when the accident happens (plus email messages), connecting to a remote service to obtain accident details, up to a point of creating a summary with all the details from different system that would preferably go to some Confluence page. We handle it with JIRA currently with workflows + custom workflow functions + webhooks but it becomes harder and harder to maintain.