Agreed. You should never, ever publicly confront a set of publicly notable and popular customers to tell them what they are asking for is wrong because the comp

Agreed. You should never, ever publicly confront a set of publicly notable and popular customers to tell them what they are asking for is wrong because the company you are trying to defend doesn't need to do those things for their paying customers. I love GitHub and use it everyday. But I have a feeling this post with result in a talk with the "product guy" to tell him how this attempt at "putting customers in their place" backfired, even if he doesn't work for GitHub. What a PR disaster.