I think all the questions are right, but I find that ENPS (like NPS) to be of questionable value, at best. (The research & calculations behind NPS are suspect a

I think all the questions are right, but I find that ENPS (like NPS) to be of questionable value, at best. (The research & calculations behind NPS are suspect and non-predictive, and are probably used in the wrong way by most organizations. I can see ENPS being even worse, especially given that most HR groups within organizations have marginal competency in what they are supposed to be competent at, much less statistics.)