> It's not possible to have this "feature set" and not have this pain. It's a fools errand to pursue it. It is possible. Their competitors seem to achieve it a

> It's not possible to have this "feature set" and not have this pain. It's a fools errand to pursue it. It is possible. Their competitors seem to achieve it at the same price point to a much better degree (case in point: the British Gas myHome that I own and its newer cousin, the Hive). It helps that they don't shrug their shoulders about software bugs and in general don't roll out untested cowboy code on critical home appliances...