4 ms·

I really think that the message can be adjusted to the medium it is conveyed over. Chat is meant for quick one line exchanges and I do believe that the long mes

by pilif 11y ago

I really think that the message can be adjusted to the medium it is conveyed over. Chat is meant for quick one line exchanges and I do believe that the long message was not appropriate for a chat exchange. The same way an email is way less formal than a written letter or those rare SMSes from relatives that come full with salutation and signature. Heck, even in a forum like this one: we don't add the salutation nor signature, but in an email we would. Context matters a lot and the ability to adjust the message to match the context is also part of communication skill. The reason why I believe that chat is different from mail or a forum post is that chat messages cause your phone to make sounds and/or vibrate. They are shown on your home screen where they also will share the screen estate with other people's messages. Shorter messages are more useful.

2bitencryption 11y ago
Which makes Facebook's case interesting, since you can't control through which UI your recipient will view your message. I once had to reconnect with someone whom I only know how to contact via Facebook, and sent an email-style message broken into a few short paragraphs. I did this in the "full screen" messages window, and later happened to view my sent message in the tiny chat box. If I had received that huge message in a tiny chat box I would have had a very negative reaction: "Ugh, what does THIS guy want and what's he rambling about?"
- pilif 11y ago
  I haven't used facebook in s long time, but I would have said that messages posted on people's walls (the more emails looking screenshot) are different from Facebook messenger chat messages (the chat looking screenshot), so it's totally up to the user to decide which one is posted where. At least that was the case in 2011ish when I last used FB
  - underwater 11y ago
    The email style message view is the same chat content in a different UI. It's a full screen view that looks vaguely like Outlook - message threads are listed on the left and the majority of the screen is dedicated to reading the messages. It's much nicer to use for browsing your message history or writing something more detailed without having to mess around with tiny chat windows. There is also https://www.messenger.com/ https://www.messenger.com/, which is a similar UI but available as standalone site.
  - twright0 11y ago
    Messages posted on people's walls are also public to all their friends, which I'm sure plays a larger role in reception than the UI they use to consume the message, and certainly influences what you're willing to say.
kagamine 11y ago
If a person contacts me and asks a question or says something that requires a fuller response, am I then meant to replay "sorry, this isn't the medium for that"? Or should developers and companies start putting more effort into good UX? Twitter is another one, the desktop version of Twitter serves a mobile version of Twitter; a timeline that is less than a third of the width of the screen I'm now using. Now, I realise that the brevity of the messages means they could appear strange looking if stretched accross the page, but as Twitter expands to include more than simple text media, the UI needs to adapt. Twitter appears quite silly on a desktop as of today (imo) and doesn't even make good use of the Bootstrap 12 column layout.

by pilif 11y ago

2bitencryption 11y ago

Which makes Facebook's case interesting, since you can't control through which UI your recipient will view your message. I once had to reconnect with someone whom I only know how to contact via Facebook, and sent an email-style message broken into a few short paragraphs. I did this in the "full screen" messages window, and later happened to view my sent message in the tiny chat box. If I had received that huge message in a tiny chat box I would have had a very negative reaction: "Ugh, what does THIS guy want and what's he rambling about?"

pilif 11y ago
I haven't used facebook in s long time, but I would have said that messages posted on people's walls (the more emails looking screenshot) are different from Facebook messenger chat messages (the chat looking screenshot), so it's totally up to the user to decide which one is posted where. At least that was the case in 2011ish when I last used FB
- underwater 11y ago
  The email style message view is the same chat content in a different UI. It's a full screen view that looks vaguely like Outlook - message threads are listed on the left and the majority of the screen is dedicated to reading the messages. It's much nicer to use for browsing your message history or writing something more detailed without having to mess around with tiny chat windows. There is also https://www.messenger.com/ https://www.messenger.com/, which is a similar UI but available as standalone site.
- twright0 11y ago
  Messages posted on people's walls are also public to all their friends, which I'm sure plays a larger role in reception than the UI they use to consume the message, and certainly influences what you're willing to say.

kagamine 11y ago

If a person contacts me and asks a question or says something that requires a fuller response, am I then meant to replay "sorry, this isn't the medium for that"? Or should developers and companies start putting more effort into good UX? Twitter is another one, the desktop version of Twitter serves a mobile version of Twitter; a timeline that is less than a third of the width of the screen I'm now using. Now, I realise that the brevity of the messages means they could appear strange looking if stretched accross the page, but as Twitter expands to include more than simple text media, the UI needs to adapt. Twitter appears quite silly on a desktop as of today (imo) and doesn't even make good use of the Bootstrap 12 column layout.