Sorry but this statement and this ideology is flawed. The user isn't right, the user only is good at what they know. Apple or even Ford have proved that when as

Sorry but this statement and this ideology is flawed. The user isn't right, the user only is good at what they know. Apple or even Ford have proved that when asked, the user wants a faster horse, cause they don't understand the concept of a car. This is the fault of the user not realizing the potential, maybe because of their lack of imagination, or intellect. Or competitors are marketing to id appeals. Users don't think, but they should. Hypothetical Example: dating site users want an ltr with a 6, but are often seduced by the potential for a one night stand with an 8. Users have chosen 8 but the moral ethical and socally acceptable choice is the 6 with the potential for an ltr. The user is wrong but they hooked up and are happy... Is a site that caters to ltr6's wrong? However, too often products have massive flaws that designers should have predicted.