4 ms·
We've been thinking about (and working on) a lot of these issues--we're definitely aware that users would like (totally reasonably!) more visibility and control
by mlm 11y ago
We've been thinking about (and working on) a lot of these issues--we're definitely aware that users would like (totally reasonably!) more visibility and control. If you have any more feedback, I'd love to hear it!
- bebrown2 11y agoAdyen does a good job providing a developer-centric platform with robust controls around fraud rules and other elements. I'd encourage you to benchmark them. You and your colleagues can also drop me an email anytime to discuss: ben.brown@firstannapolis.com.
- tyingq 11y agoAppreciate the response. I suppose the most simple change would be visibility to "would have declined" if the "automatically decline detected fraud" buttons are set to off. That would allow the flexibility for merchants to make their own decisions without the hassle of manually dealing with false positives. The trouble with the false positives is that you have to talk the customer into entering all their data again, without having anything specific to tell them, like "Er, you were declined, but I have no idea why...can you try again?".