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Wow. Many ideas and all of them seem really good. For 6, what's the biggest problem will all the CRMs out there these days? What makes you cringe? 2. is somet
by tixocloud 11y ago
Wow. Many ideas and all of them seem really good.
For 6, what's the biggest problem will all the CRMs out there these days? What makes you cringe?
2. is something that I did think about but am unsure about the market for the tool. I'd also like to learn more about 1. and 4. in greater detail.
3. I know how you feel - I've been in BI and logging data accuracy is just a pain. You'll also have to balance to make sure that the UX is not affected by having all these logging events.
- krmmalik 11y agoGlad you like :) For 6, all the tools despite promising minimal data entry don't actually deliver on their promise (at least not in my experience) and don't play as nice with other tools as they could. Customer journey automation is a growing market and CRM systems are not paying that area enough attention. It's not that they need to build something that can address automation itself -- they just need to play nice , very nice, with other tools. For number 1 check out Stealth Seminar and EverWebinar. They're the two best in the business which says a lot. For 4. What else would you like to know? What kind of detail would you like me to share?
- tixocloud 11y agoThanks. Would love to discuss with you further about 6 .. and the customer journey automation piece. Maybe something we could collaborate together. Would love to know what's out there for 4.
- krmmalik 11y agoHappy to chat further and happy to collaborate in some way, but you should know I'm not a coder/developer. I don't have any skills -- coding or otherwise -- that would help in building anything. I'm good for collaborating with in terms of domain research. I.e. what are the challenges users are facing and what is or isn't a good solution. I'm on twitter @khurammalik