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1.Better automated webinar software. The existing solutions are good feature wise but the UX's are awful. This space needs some serious innovation. 2. Customer
by krmmalik 11y ago
1.Better automated webinar software. The existing solutions are good feature wise but the UX's are awful. This space needs some serious innovation.
2. Customer journey automation tools. Autopilot is really good but its good to see competition in this area
3. Something that makes the burden of making data more accurate at the logging end better to report to business intelligence tools
4. Something that allows me to leverage my knowledge expertise as a consultant and better helps me deploy group coaching and accountability. Again there's some software out there for this already but nothing I like
6. Most important. A really good CRM. I've tried soooooooo many. Not a single silver bullet solution. Can't believe it given its 2016.
- tixocloud 11y agoWow. Many ideas and all of them seem really good. For 6, what's the biggest problem will all the CRMs out there these days? What makes you cringe? 2. is something that I did think about but am unsure about the market for the tool. I'd also like to learn more about 1. and 4. in greater detail. 3. I know how you feel - I've been in BI and logging data accuracy is just a pain. You'll also have to balance to make sure that the UX is not affected by having all these logging events.
- krmmalik 11y agoGlad you like :) For 6, all the tools despite promising minimal data entry don't actually deliver on their promise (at least not in my experience) and don't play as nice with other tools as they could. Customer journey automation is a growing market and CRM systems are not paying that area enough attention. It's not that they need to build something that can address automation itself -- they just need to play nice , very nice, with other tools. For number 1 check out Stealth Seminar and EverWebinar. They're the two best in the business which says a lot. For 4. What else would you like to know? What kind of detail would you like me to share?
- tixocloud 11y agoThanks. Would love to discuss with you further about 6 .. and the customer journey automation piece. Maybe something we could collaborate together. Would love to know what's out there for 4.
- krmmalik 11y agoHappy to chat further and happy to collaborate in some way, but you should know I'm not a coder/developer. I don't have any skills -- coding or otherwise -- that would help in building anything. I'm good for collaborating with in terms of domain research. I.e. what are the challenges users are facing and what is or isn't a good solution. I'm on twitter @khurammalik
- sccxy 11y ago6. Try Pipedrive. Looks pretty good https://www.pipedrive.com/en/features https://www.pipedrive.com/en/features
- krmmalik 11y agoTried it. Doesn't solve the issues I stated.
- imarg 11y agoFor 1. I was about to suggest to take a look at schoox, but upon visiting their website it seems they have changed their target audience. But you still might want to have a look. (I am not in any way affiliated with them apart from knowing someone that works there).
- krmmalik 11y agoThanks. This, actually might not be a bad fit! Thanks so much.