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You're talking about punishing wrong-doers. Of course! But the real point is not punishing the rest. At CD Baby, we had thieves with stolen credit cards every

by sivers 17y ago

You're talking about punishing wrong-doers. Of course! But the real point is not punishing the rest. At CD Baby, we had thieves with stolen credit cards every single day. We'd usually catch them through a quick real-human scanning process we'd do before packing any orders. (Is it out of character? A $1000 order going to Nigeria? Etc.) About once a week, someone got away with it. We'd constantly improve our methods, but always behind-the-scenes, never making shopping hell for the honest. Just made it our responsibility to deal with the thieves without bothering the rest. In your coffee shop example: if someone is stealing or screaming then yes of course you deal with that person when it happens. But no need to accuse everyone and make coffee hell for everyone else. Besides, no plastic sign will stop the immoral or insane.

electromagnetic 17y ago
I personally wouldn't have the warnings plastered up, I understand why someone would but personally it's not my style. I'm generally a nice person, however I typically follow a one-strike and you're out rule. I don't expect second chances, and I've typically worked in industries where second chances are rare to come by when you make a mistake personally or professionally. I choose not to work store-front or public relation jobs. I can handle a person, I can't handle a hundred. I know if I owned a store or food place, I'd likely have rather draconian rules even if they're not on the walls. It sounds like the diner owner in question may be of a rather anti-social disposition, but he chose the wrong job for it. I had the luck of being in jobs where my attitude rather helped, I remember having to tell one person that what they wanted was illegal (against the building code), that I wouldn't touch it and if they found another guy to do it that he'd be liable and the customer would, at best, have to pay out thousands to have the job redone when they went to sell the house, and at worst could be prosecuted too. Telling that to someone got me their respect, if I'd basically said the same Go F Yourself to a customer in a store, I'd have likely lost their service.
sh1mmer 17y ago
I'm no lawyer but are the signs some kind of legal disclaimer, at least the refusing the right to service?

by sivers 17y ago

electromagnetic 17y ago

I personally wouldn't have the warnings plastered up, I understand why someone would but personally it's not my style. I'm generally a nice person, however I typically follow a one-strike and you're out rule. I don't expect second chances, and I've typically worked in industries where second chances are rare to come by when you make a mistake personally or professionally. I choose not to work store-front or public relation jobs. I can handle a person, I can't handle a hundred. I know if I owned a store or food place, I'd likely have rather draconian rules even if they're not on the walls. It sounds like the diner owner in question may be of a rather anti-social disposition, but he chose the wrong job for it. I had the luck of being in jobs where my attitude rather helped, I remember having to tell one person that what they wanted was illegal (against the building code), that I wouldn't touch it and if they found another guy to do it that he'd be liable and the customer would, at best, have to pay out thousands to have the job redone when they went to sell the house, and at worst could be prosecuted too. Telling that to someone got me their respect, if I'd basically said the same Go F Yourself to a customer in a store, I'd have likely lost their service.

sh1mmer 17y ago

I'm no lawyer but are the signs some kind of legal disclaimer, at least the refusing the right to service?