the other side of this is that you need to craft your services and policies so that you are not attractive to troublemakers. For example, at one time I had a '

the other side of this is that you need to craft your services and policies so that you are not attractive to troublemakers. For example, at one time I had a 'first month free' policy. Good god. I think maybe 1 customer in 5 was legitimate, and my 95th percentile got absolutely destroyed (and this was back when I was paying sucker rates for bandwidth.)