I think it's fair to say that the situation is pretty opaque and confusing. For 2 years I thought we lost our credit balance. I didn't notice the small credit t

I think it's fair to say that the situation is pretty opaque and confusing. For 2 years I thought we lost our credit balance. I didn't notice the small credit that applied because in effect it only offset about half of our gas bill each January (which, with PG&E is on the same bill for us)