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My worst experience with Amazon yet is they've locked the Amazon video Android app from every Android TV device except a few select smart TV vendors and their o

My worst experience with Amazon yet is they've locked the Amazon video Android app from every Android TV device except a few select smart TV vendors and their own Fire TV devices. The result is I can't watch content I paid them for (and would continue paying for) on a device I bought through Amazon (Shield TV). They're treating lackluster Fire devices, which were supposed to be loss leaders to get you into their ecosystem, into privileged, Apple-tier garden walls. Since they lack the Apple polish and simplicity, the result is making customers like me, who are already in the garden, want to leave. Between this, inscrutable device compatibility of Kindle content, and 2-day delivery becoming unreliable, I'm cancelling Prime after a decade because the value is gone. BTW, Netflix lacks voice search in all of its apps. Normal Android TV is at least reasonable enough to just bring up the Netflix text search if you try to voice search, rather than kicking you out.

therein 11y ago
I agree with all of your points except for 2-day delivery becoming unreliable. I don't know where you live but they are still great, if not constantly improving in the Bay Area. Lately whenever I choose 2-day delivery, I end up getting it the next day.
- finnn 11y ago
  Seattle (eastside) here. I frequently order things with "two day shipping" and it tells me right up front that "two day" shipping will have it here in > 2 days.
  - bit_razor 11y ago
    I'm curious if there isn't a misunderstanding here. Are you certain that the actual shipping time is going over what you paid for, or is it just the total time since order is greater than the selected shipping speed? I suspect that the delay you see is in the time it takes their warehouse not only to package your goods, but to also privately deliver it through their network to the most optimal ship point. You also have to factor in whether the carrier they've chosen supports delivery on the days you expect the item to ship. Amazon should really make the difference between processing and shipping clearer, and perhaps factor it into the delivery estimates when you purchase. I've also always wanted them to let you chose carriers if you pay for a certain delivery speed instead of picking one themselves. I always have to cross my fingers that I don't get USPS for that important item.
- JustSomeNobody 11y ago
  Yeah, shipping is still one of their strengths. Never have issues with it, myself.

therein 11y ago

I agree with all of your points except for 2-day delivery becoming unreliable. I don't know where you live but they are still great, if not constantly improving in the Bay Area. Lately whenever I choose 2-day delivery, I end up getting it the next day.

finnn 11y ago
Seattle (eastside) here. I frequently order things with "two day shipping" and it tells me right up front that "two day" shipping will have it here in > 2 days.
- bit_razor 11y ago
  I'm curious if there isn't a misunderstanding here. Are you certain that the actual shipping time is going over what you paid for, or is it just the total time since order is greater than the selected shipping speed? I suspect that the delay you see is in the time it takes their warehouse not only to package your goods, but to also privately deliver it through their network to the most optimal ship point. You also have to factor in whether the carrier they've chosen supports delivery on the days you expect the item to ship. Amazon should really make the difference between processing and shipping clearer, and perhaps factor it into the delivery estimates when you purchase. I've also always wanted them to let you chose carriers if you pay for a certain delivery speed instead of picking one themselves. I always have to cross my fingers that I don't get USPS for that important item.
JustSomeNobody 11y ago
Yeah, shipping is still one of their strengths. Never have issues with it, myself.