for a lot of projects, I don't see much difference between jira and other stuff, but when it's paired with confluence, and people can do project planning pages,

for a lot of projects, I don't see much difference between jira and other stuff, but when it's paired with confluence, and people can do project planning pages, then create and link issues, it's quite an org boon. Even for small projects with just a few people, the 'biz' folks can stay safely in english document/wiki land, and not have to try to wade in to jira/tickets all the time. But, yeah, at the same time, it's sort of 'too flexible' up front, and requires a lot of decision making (which feels like you can make the 'wrong' decision). I think they've done some better guided setup stuff in smaller chunks in the past couple years, but need to go further. Choose from: "I'm a small team with 3 people" "We're a dev shop with 12 people over 2 teams" "We're 75 folks with 5 teams and 8 projects" And have the system autoconfigure a recommended setup.