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I'm shuddering at the thought of training our customer service team on using a news reader. There's more to a good tool than features.
by vinceguidry 11y ago
I'm shuddering at the thought of training our customer service team on using a news reader. There's more to a good tool than features.
- u801e 11y agoMany email clients already support interacting with NNTP servers. IIRC, Windows (Live) Mail, Outlook Express, and Thunderbird all support reading email as well as newsgroups. IME, it's no different than using email other than the fact that you'll have a Newsgroups field instead of a To field. Composing and replying are pretty much the same as email. And each subscribed newsgroup could just as well be thought of as an email folder.