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How about altering the FROM and CC/BCC email address on incoming email to add [EXTERNAL] to that address? That way subject lines do not accumulate a long number
by DenisM 11y ago
How about altering the FROM and CC/BCC email address on incoming email to add [EXTERNAL] to that address? That way subject lines do not accumulate a long number of prefixes.
- kenjackson 11y agoThis would be useful, not just for fraud, but also just normal business conversations too. Sometimes I've been surprised that the customer is on the email thread (lots of names on the To/CC line). Making it clear about the externals would make this a lot harder to happen.