Lotus 1-2-3 had the same issue back in the day, although they framed it as everybody only liked 3 of the top 15 features, and it was a different 3. They did fin

Lotus 1-2-3 had the same issue back in the day, although they framed it as everybody only liked 3 of the top 15 features, and it was a different 3. They did fine; they only lost to Excel, which was a better version of the same thing. A few years later there was a new management team, and Lotus was even more confused about Notes. That did fine too. The key, I think, is to already have a decent business model around the core of your product-use. Then if the sizzle is 97 additional features -- well, that can be OK.