See, the nice thing about Uber/Lyft here is that you just have to rate these drivers poorly, and you won't be matched up with them again, and after too many bad

See, the nice thing about Uber/Lyft here is that you just have to rate these drivers poorly, and you won't be matched up with them again, and after too many bad ratings, they'll be kicked out and won't be driving for anyone. This wasn't the case with the cab companies; there was no incentive to get rid of bad drivers. The best thing you can do is give truthful ratings, and for really bad ones (or ones where you weren't able to rate them) complain to Uber/Lyft. They seem to care a lot more about their reputation than the cab companies ever did. After all, they don't have a monopoly.