I know exactly how much "crap" customers are willing to deal with. The difference is that unlike you, I don't take it as a given that they are wrong to do so. I

I know exactly how much "crap" customers are willing to deal with. The difference is that unlike you, I don't take it as a given that they are wrong to do so. Is your computer crap because it's not a blue gene? Are you dealing with crap by driving a Honda instead of a Bentley? If people willingly choose conditions you think to be horrible, try to at least consider the possibility that you might be the one misjudging things and not them.