2 ms·
> If I was a developer, It's pretty clear you're not a developer (or wouldn't be for long). There are two really bad decisions here: 1) You are driving away
by kbutler 11y ago
> If I was a developer,
It's pretty clear you're not a developer (or wouldn't be for long).
There are two really bad decisions here:
1) You are driving away up to 15% of people who actually use your product. How much would you spend to acquire that many active users? It's easier to keep existing users than acquire new users.
2) Sending users through a ticket system for errors you could have prevented with a simple warning is a bad experience for them and far more work for you. And most users will silently disappear instead.
- dimgl 11y agoI feel inclined to agree. These kinds of decisions are the ones that get you in deep trouble when the vocal minority starts to scream. It really is very trivial to at least give some sort of message, warning or guide to upgrade when attempting to use a web product with an incompatible browser.
- tracker1 11y agoDepends on your user base. In my current application/site, our IE < 11 userbase combined is under 5% and declining. IE8 has already been dropped, and IE9 soon. The product I work on is directly related to customer acquisition at a financial institution. So I'd say it's a pretty safe bet the numbers have been run thoroughly. disclaimer: my opinions are my own and do not necessarily reflect those of my employer.