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> One possibility would be through AI... Excuse me if this is a bit naive, but I've always had the impression the whole point of Magic is to build the AI side.
by tedmiston 11y ago
> One possibility would be through AI...
Excuse me if this is a bit naive, but I've always had the impression the whole point of Magic is to build the AI side. Maybe not communicating back to the user... perhaps that part's always done by a human, but a human with machine-aided decision making. I would love to see the internal interface that Magic's personal assistants are using today.
Doing every task by hand with people probably doesn't scale. Maybe for $100/hr it does, but that could just be their way of targeting tasks for executives because they have a higher percentage of profit. I expect they're using the data from requests today as training to recognize narrow patterns to be automated tomorrow.
Edit: I found this in their FAQ.
> Q: Do you use AI to fulfill my requests?
> Magic+ is fulfilled through a combination of top-tier executive assistants and concierges, paired with intelligent software. Our unique combination of humans and software is what enables us to consistently deliver an unparalleled level of service.