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With Linode's extended DDoS I have not been able to get into the Manager for a couple weeks. I'd really like to cancel my account with them (and they do keep bi
by superuser2 11y ago
With Linode's extended DDoS I have not been able to get into the Manager for a couple weeks. I'd really like to cancel my account with them (and they do keep billing) but I don't appear to have any tools short of a chargeback. Anyone else in the same boat?
- mapunk 11y agoYou don't mention contacting support. Shouldn't that be your second avenue after trying to access the account dashboard?
- superuser2 11y agoI have always contacted support by opening a ticket in the Manager. The main website is also down. Is there an out-of-band way to reach them?
- IKnowComputer 11y agoPhone? 855-454-6633 (+1-609-380-7100)
- stephen223 11y agoWhy not call them on the phone? They have a toll-free number for support.
- dwightgunning 11y agoThe main website is down for me and has been flakey but http://manage.linode.com http://manage.linode.com hasn't been a problem for me over the last few weeks.