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Who did you use instead?

• leesalminen 11y ago
  We worked out a very good deal with CardConnect (ISO of First Data) after looking into becoming our own ISO. Their docs aren't as good as Stripe, but there is greater functionality available. Overall, I'm satisfied.
  • jblake 11y ago
    With that kind of volume, you should go straight to a big bank - like Chase Paymentech or First Data - and getting interchange plus rates. Then you can plug your merchant account into whatever gateway you want that has the best API docs, such as Authorize.net or Braintree (I don't think Stripe supports bringing your own merchant account). Curious why you went with an ISO? Risk-related - TPPA maybe? True that ISO's are usually willing to take on more risk than the big guys.
    • CardFellow 11y ago
      Couple things - Chase Paymentech and First Data are processors, not banks. I'd be careful going to banks for processing, because it tends to be among the most expensive and opaque you can get. (Bank of America and Wells Fargo both have merchant processing divisions, and are among the worst solutions most businesses can choose.) Interchange plus is definitely the pricing model that most businesses want to be on (and it's actually not limited to high volume businesses - plenty of small merchants can get it, too) but be aware that by itself, interchange plus isn't a silver bullet. It really needs to be a true pass-through model, where you pay the true costs of interchange and assessments. Otherwise, you could still get overcharged. Mercury Payments, for example, charges with "interchange plus" but has now been sued twice for overcharging on assessments. Basically they padded the costs of assessments while trying to make it look like those were the costs charged by the card brands.
  • CardFellow 11y ago
    Curious, if you're willing to share, what was the good deal?