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Anecdotal evidence, I used to to that as a CSR at PayPal years ago. After a "normal" day of height hours of calls or emails you had two more hours of emails. M
by conradfr 11y ago
Anecdotal evidence, I used to to that as a CSR at PayPal years ago. After a "normal" day of height hours of calls or emails you had two more hours of emails.
My brain was fried and I was glad when the policy was canceled.
I loved the extra day though (which was Monday or Wednesday) and as a software engineer I would love to pull it off, to rest or work on my own thing, but I would gladly take a pay cut than work 10 hours a day constantly.
- brazzledazzle 11y ago>Anecdotal evidence, I used to to that as a CSR What does CSR stand for?
- benaiah 11y agoIt likely stands for Customer Service Representative.
- conradfr 11y agoYes. Maybe it's not as well known as an acronym in English as I thought.
- deleted 11y ago[deleted]
- brazzledazzle 11y agoI think I conflated your current role as a software engineer with your previous job as a CSR. Besides poor reading comprehension on my part I think assuming a position like CSR is hourly and (typically?) only salaried employees answer emails after they go home contributed to that. Sorry.