Just read your description, it is nearly identical to what they were trying to get my son to do. They wanted remote access and telling him that his computer wa

Just read your description, it is nearly identical to what they were trying to get my son to do. They wanted remote access and telling him that his computer was attacking other people and their "monitoring" caught it. Really was an elaborate explanation when I heard it, but so insane to anyone that knows how this all works. But to a 17 yr old it seemed reasonable, even plausible especially with the quick talking, pushy nature of these guys. That was until I got my son to stop and think about it for a minute, then he saw the stupidity in what they were saying. It was a great lesson for him, and while I had sworn off Dell quite a long time ago, this made him now say no thanks to Dell. His new laptop is a Toshiba, not that they or any company is immune, but the fact Dell won't even publicly address it and help to protect their customers to me is really the sign of a bad corporation. He even convinced 3 of the kids in his high school that were buying new laptops to avoid Dell, so hopefully people keep spreading the word and it starts affecting Dell in the only place they will apparently listen.