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I don't disagree and hopefully it didn't come across as blaming Linode for not handling the DDoS more efficiently. My comment was with regards to their inabili
by StanAngeloff 11y ago
I don't disagree and hopefully it didn't come across as blaming Linode for not handling the DDoS more efficiently.
My comment was with regards to their inability to communicate with customers about on-going attacks and what was being done to mitigate them. There has been (after nearing 2 weeks of DDoS) just one statement on the status page by a network engineer. No company statement, no information on the measures taken, no e-mails, no support tickets. Nada. We have customers in the Middle East that are geo-blocked from accessing nodes in London. We had to find this ourselves. [1]
Furthermore their billing system didn't account for all the downtime. Looking at our latest statement, all instances have been at 100% uptime.
[1] http://www.theregister.co.uk/2016/01/04/linode_back_at_last_after_ten_days_of_hell/ http://www.theregister.co.uk/2016/01/04/linode_back_at_last_...