3 ms·
I've often thought "Net Promoter Score" counting might work better. Usually a 10 point scale but on 5 point: 5 = +1, 4 = 0, 0-3 = -1, average.
by pbreit 11y ago
I've often thought "Net Promoter Score" counting might work better. Usually a 10 point scale but on 5 point: 5 = +1, 4 = 0, 0-3 = -1, average.