Got back to me, they won't be reimbursing, crediting or discounting me anything. If you really don't think this is gotcha pricing, I'll repeat once more... aft

Got back to me, they won't be reimbursing, crediting or discounting me anything. If you really don't think this is gotcha pricing, I'll repeat once more... after two years I paid off my phone (i.e., I'm not paying for it anymore, so my monthly fees go down). Instead of reducing my fees by switching me to one of their normal plans (which would cut my fees by 50%), they switched my contract and hiked my fees by 50%. For a sense of the extra fees they were charging silently for 7 months, here's two example comparisons: 1) They have a plan (to which I switched today), that's 3x cheaper than what they had me pay, but that doubles my monthly data cap and keeps my monthly minutes exactly the same. They were overcharging 3x for less service. 2) I currently get a certain data cap + minutes on a no-phone contract. They have an offer for a free iPhone 5S (1y old model) with 50% more minutes and 5x the data cap, that's about 30% cheaper than what they had me pay. I pay more than the plan that gives me way more service + a free phone that's worth hundreds of dollars. Oh and I'd get 4G instead of 3G, too. Again, they silently hiked these fees, at a point that they could either 1) switch me to a normal-rate product (that I switched to today), or 2) send me a freaking email or text message about the fee hike at the very least. It's a shitty move. It's really shitty because I feel I need to switch to stay true to my ideals. At the same time, I can't think of a less shittier company, I really like T-Mobile and expect every major telco to have pulled this trick except them. Anyway I reduced my fees by 2/3rds today with a simple call for now, will think about what to do after.