4 ms·
Probably because you essentially rate a service without having a fixed rating scale. Rating _people_ is always purely subjective and therefore judgmental - yet
by th0br0 11y ago
Probably because you essentially rate a service without having a fixed rating scale. Rating _people_ is always purely subjective and therefore judgmental - yet this is what Uber wants you to do. (Leaving aside the potential economic impact of such ratings...)
- chrisseaton 11y agoThe scale thing is problematic. In practice I think on Uber 5 is 'service was fine' and anything less basically gets the driver fired. Nobody told me this though so I was rating drivers a 3 by default for a few months. Hopefully I didn't end anyone's career!
- dagw 11y agoUber should really remove the 5 point scale and just have a two value scale of: "good enough" / "deserves to be fired".