This was what came to mind when I read the call-to-action at the bottom asking for what I'd do first. I'm a software project manager. I'd push for focus from t

This was what came to mind when I read the call-to-action at the bottom asking for what I'd do first. I'm a software project manager. I'd push for focus from the team, and tough decisions from management. If there are 10 "areas" of the app, each with 10 feature requests, I'd pick 2 or 3 of those areas and do an amazing job developing those 20-30 requested features, and close the other 70 issues as "not fixing". We'd maybe lose some customers over it, but make the remaining customers all the more loyal. If the issues were truly problems, they'd come back up again in issue tickets over time. I bet most were nice-to-haves, and not having them is the price we pay for good software.