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I was a loyal T-Mobile customer for 12 years, until I went to the apple store and paid full price for a pair of unlocked iphones. After a few weeks I got a let
by someguydave 11y ago
I was a loyal T-Mobile customer for 12 years, until I went to the apple store and paid full price for a pair of unlocked iphones. After a few weeks I got a letter from T-Mobile saying that they had taken out a loan in my name to pay for the phone I had just paid for in full. I never got the whole story about how this was even possible, but there are clearly very scammy people somewhere in the management chain at T-Mobile.
I went to Verizon and got more data for less money, and since I had an Iphone 6 it was fully portable to Verizon.
- therein 11y agoI think you were too hasty at assuming malicious intentions. Sounds like it was an honest mistake that the person checking you out made or some sort of glitch. It could even be related to the data breach they've had through Experian lately.
- someguydave 11y agoThat's what I thought too, but how could a loan be taken out without an explicit contract with my signature on it? To my knowledge, I signed no such document (granted, it all took place on an apple store ipad, so who knows). Also, apple doesn't even let you purchase phones on a 'tmobile loan', they want their money up front.
- someguydave 11y agoAnd in a related point, they refused to take the loan off of my account until I went to the apple store and had the manager swear to them that I had paid in full (even though it's not possible to buy an iphone on 'loan' though apple/tmobile). When the apple rep who was helping asked the tmobile rep how it was even possible for this to happen, the tmobile guy told him 'we won't tell you how this happened' - didn't sound like an 'honest mistake' to me.