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I love Linode and I agree with you here. It does depend on the situation and I don't think it's necessary to start sending emails for each bit of down time, I m
by pan69 11y ago
I love Linode and I agree with you here. It does depend on the situation and I don't think it's necessary to start sending emails for each bit of down time, I mean, if you're savvy enough to run a VPS you should be able to monitor what your running, but since the severity of what's happening at the moment I would have at least expected an email by now explaining what's going on. Did receive my invoice though.. :)
It's basically the same with the status updates, I have to "poll" for status updates rather than to be notified. They have this mobile app (which is pretty useless as it currently sits) which would be a great platform to receive push notifications on, even if it was to let you know that there is a change on the status page.
There's certainly some missed opportunities here, but then again, I assume they're pretty busy at the moment...
- tsturzl 11y agoI agree with this. They're service clearly doesn't include monitoring as a mention commodity, and the monitoring that they provide pro-bono isn't network monitoring. If you want to know that kind of thing, you should have the monitoring in place to do so, or simply subscribe to their RSS. No VPS provider ever has sent out emails. The only hosting company I ever left was DigitalOcean, because they kept having really silly problems and at the time NY1 was the only datacenter with private networking, which is ridiculously silly to think that your infrastructure communicates over the internet. And the private networking was "experimental" for the longest time, and very limited. I don't think Linode did anything wrong. And moving to another host, I garuntee you that they will not do this either. Chances are if you move hosts you may feed the shitty business who performed this DDoS.