I'm at a place where we have an extremely large app and there are probably a hundred features that are each used by 10% of our customers. It's a bit of a kitch

I'm at a place where we have an extremely large app and there are probably a hundred features that are each used by 10% of our customers. It's a bit of a kitchen sink app for a vertical market. I certainly would not say that we "strive" to make any feature go away. In some cases, though, a certain feature can actually prevent us from implementing new functionality. It's always a tough decision. We don't want to leave any customers behind, but at the same time we don't want a small minority of customers preventing us from moving forward either. I don't think these kind of decisions should be left up to a lone developer to make on their own. The developers, sales, support, management and everybody should be working together to understand our customers and what our mission is. It's not easy.