I still like to believe that openness and usability / polish / "shinyness" are not mutually exclusive. Maybe it's idealistic (I definitely can't point to any ir

I still like to believe that openness and usability / polish / "shinyness" are not mutually exclusive. Maybe it's idealistic (I definitely can't point to any irrefutable examples) Mac OS X itself is a good example. Normal users can just click on the dock icons and never need to have any awareness of the Unix layer underneath. In the mobile space, Android is 80% there.