If it's business, it's business. There's a contract, with clauses agreed to by both parties on what happens if one party fails to live up to its end of the agre

If it's business, it's business. There's a contract, with clauses agreed to by both parties on what happens if one party fails to live up to its end of the agreement. "Permission to fail", then, means "Permission to activate those clauses dispassionately, potentially terminate the relationship, and move on with life"; in short, professional distance. That is business. If you can't afford to lose it, make backups. If you are going to throw chairs if you lose it, get therapy. If you demand five nines and a hand-holding number you can call over Christmas, pay for it, and don't be surprised when five nines isn't some magic security blanket. In short, you get as much "Rally" as you pay for, and if you think you can buy someone else's emotions you're going to be taken for a lot of rides by a lot of people who are better stage performers than developers.