I've taken to looking at marketing statements in general as from "opposite-world". If a sales-blurb is about how great their customer-service is, I'm guessing t

I've taken to looking at marketing statements in general as from "opposite-world". If a sales-blurb is about how great their customer-service is, I'm guessing they are trying to clean up a bad reputation, without fixing the problem. Same thing when they say their product is "reliable". When I see "to better serve you", all I can think of is: "we found a way to make things better for us"