5 ms·
I really hope this catalyzes Valve to create a proper customer support team, one that can publicly address these issues in a timely manner as well as handle day
by Zikes 11y ago
I really hope this catalyzes Valve to create a proper customer support team, one that can publicly address these issues in a timely manner as well as handle day-to-day customer support problems. It's ludicrous that a company as big as Valve has got away with it for as long as they have, and that's due in large part to an extremely devout fanbase that's only now starting to get fed up with them.
- prezjordan 11y agoI don't think the Valve fanbase is even close to being fed up with them, unfortunately.
- CaptSpify 11y agoUnfortunately, there's just no competitor big enough to force them to care
- Zikes 11y agogog.com is becoming really popular, and I actually had a really good experience dealing with EA Origin's support earlier this week. Sure they're not as big as Steam yet, but they're getting big enough to be competitive.