> This is a problem even when cultures discourage meanness and encourage feedback: cultures of niceness seem to have as many issues around speaking up as cultur

> This is a problem even when cultures discourage meanness and encourage feedback: cultures of niceness seem to have as many issues around speaking up as cultures of meanness, if not more. In some places, people are afraid to speak up because they’ll get attacked by someone mean. In others, they’re afraid because they’ll be branded as mean. It’s a hard problem. That's a really good insight, and it's something to keep in mind with all the recent controversy about development cultures.