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> I ignore virtually all support requests, but if you are a heavy open source contributor, you will get a response. You should mention that in emails; I'll go o
by pedrocr 11y ago
> I ignore virtually all support requests, but if you are a heavy open source contributor, you will get a response. You should mention that in emails; I'll go out of my way to help you (and often even promptly!)
Seems like a very sensible policy but will people really volunteer that in emails with no notice? Or do you state that somewhere in the project documentation? I'm a reasonably active open-source contributor but it wouldn't occur to me to mention it when sending an email to a project in an unrelated space.
- x0x0 11y agoI actually do mention I'll make an extra effort for you if you contribute to OS. I added it after recognizing the name of someone who emailed me, realizing I'd been using software he wrote for years, and feeling like I owed him an effort. That said, I think it never hurts when asking an OS contributor for a favor to point out you do the same, even to a completely unrelated project.