Despite your glowing praise, I think this is actually an understatement. Every once in a while someone makes a point that is somehow simultaneously fresh and i

Despite your glowing praise, I think this is actually an understatement. Every once in a while someone makes a point that is somehow simultaneously fresh and immediately obvious -- so obvious you can't believe you've never thought of it before. To me, this article did exactly that. Sometimes the design of things leaves element(s) that cause the user or experiencer pain, but we learn to stuff it in the back of our minds and forget it's even there. I've never even considered that the acoustic noise a place generates can contribute so much to the "feel" of it. Why don't we put more emphasis on this in our cities and working environments?