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Amazon has deep pockets and they are doling out incredible offers on top of great customer service. Once they establish dominance or once the smaller players ru

by chdir 11y ago

Amazon has deep pockets and they are doling out incredible offers on top of great customer service. Once they establish dominance or once the smaller players run out of wall street sponsored discounts, the Amazon offers will also disappear. Then it'll be a fair comparison. There's a grim side to the booming multi-billion dollar e-commerce - the delivery guys. They are carrying huge, heavy bags on motorcycles [0][1], rushing to meet their delivery targets, braving the elements, earning a measly salary with little or no health benefits. There should be laws to regulate how much weight/size of bags they can carry. They are delivering smiles to millions of homes, but they can hardly feed a family. [0] http://media2.intoday.in/btmt/images/stories/jabong_660_122214052620.jpg http://media2.intoday.in/btmt/images/stories/jabong_660_1222... [1] http://2.bp.blogspot.com/-vZh5ZbMGlpU/U8qEZ9eN4wI/AAAAAAAAAXQ/_JXPG-w4MNo/s1600/Edit+IMG_20140711_093424.jpg http://2.bp.blogspot.com/-vZh5ZbMGlpU/U8qEZ9eN4wI/AAAAAAAAAX... P.S. Some more articles on the state of delivery guys : http://www.wsj.com/articles/why-e-commerce-can-be-a-big-pain-for-indias-deliverymen-1427679248 http://www.wsj.com/articles/why-e-commerce-can-be-a-big-pain... http://tech.economictimes.indiatimes.com/news/internet/how-jobs-with-e-commerce-companies-like-flipkart-is-taking-toll-on-the-delivery-men/48419152 http://tech.economictimes.indiatimes.com/news/internet/how-j... http://timesofindia.indiatimes.com/tech/tech-news/We-have-no-loos-basic-facilities-complain-Flipkart-delivery-boys/articleshow/48279539.cms http://timesofindia.indiatimes.com/tech/tech-news/We-have-no...

rohitnair 11y ago
> Once they establish dominance or once the smaller players run out of wall street sponsored discounts, the Amazon offers will also disappear. My experience as an Amazon customer in the US has been contrary. Amazon is actually one of the rare companies that values loyalty and rewards existing customers. Most other startups (even ones outside e-commerce, like Uber/Ola etc. have offers that aggressively target new customers, but rarely offer anything for existing customers) Compare that to the experience of an Amazon Prime account holder. What started as free 2 day shipping now covers free 2 hour shipping, access to lots of media etc. at no added charge. A majority of the offers and discounts are also made available to all customers, not just new ones. Is this not the case in India?

by chdir 11y ago

rohitnair 11y ago

> Once they establish dominance or once the smaller players run out of wall street sponsored discounts, the Amazon offers will also disappear. My experience as an Amazon customer in the US has been contrary. Amazon is actually one of the rare companies that values loyalty and rewards existing customers. Most other startups (even ones outside e-commerce, like Uber/Ola etc. have offers that aggressively target new customers, but rarely offer anything for existing customers) Compare that to the experience of an Amazon Prime account holder. What started as free 2 day shipping now covers free 2 hour shipping, access to lots of media etc. at no added charge. A majority of the offers and discounts are also made available to all customers, not just new ones. Is this not the case in India?