3 ms·

That is true. However, how many of the people impacted by the current DDoS against Linode are only affected BECAUSE they are using Linode?

busterarm 11y ago
Guilty. This has caused all kinds of pain for us this weekend. We use WPEngine to host some sites, who in turn host everything on Linode. Honestly WPEngine has some real nerve charging people big bucks for a failover plan that apparently doesn't exist. This is just another of a half-dozen or so Linode failures that took us and loads of other of their customers down completely. We're lucky that we planned for this ahead of time, but we weren't 100% ready to go live on a competing service either. A lot of folks are working on their vacations right now. I think the two questions I'll be asking every host now and into the future are: 1) Do you host your services on Linode. 2) If you do, do you failover to another provider? A yes to the first question and a no to the second is a non-starter in my experience.
- workitout 11y ago
  And yet after years on Linode they are still the best out of many I've tried the past 2 decades, weird how our experiences vary isn't it?
  - busterarm 11y ago
    The entire market is quite bad across the board. I guess what I should be really saying is that if you're hosting your platform on these services and offer some kind of redundancy, make that redundancy through another host.
- davidvwp 11y ago
  Hey Busterarm, David here from WPE. Are you using our HA solution (Geographic redundancy)? Did that fail? If so, did you open a ticket with support & inquire about an SLA credit? Keep in mind we have many levels of redundancy with all of our plans, but not every plan includes Geo redundancy. Very few sites anywhere truly use hot/hot geo redundancy because of the complexity of database syncing and the expense of duplicating server environments in different data centers. In a DDoS attack (which can happen at any data center, backbone provider, etc.) or any other data center wide outage, the only work around is Geo redundancy. Many hosts have different infrastructure providers and offsite redundancy (e.g. all of our customers enjoy offsite backups), which can allow you to recover your site even if the data center burns down, but don't necessarily provide a true hot/hot level of redundancy. A true hot/hot configuration requires hardware in multiple locations, live database syncing, and geo load balancing. While some of our customers do purchase geo redundancy, it isn't a default part of every account. Again, if you're an HA customer and that failed, please open a ticket. If you have questions on Geo redundancy, you can ask about it in that ticket as well. If you do move hosts, remember any host can be the victim of a DDoS attack and unless you have true hot/hot or hot/warm geo redundancy with your account, you could still be susceptible to data center wide outages like large-scale DDoS attacks. -D

busterarm 11y ago

Guilty. This has caused all kinds of pain for us this weekend. We use WPEngine to host some sites, who in turn host everything on Linode. Honestly WPEngine has some real nerve charging people big bucks for a failover plan that apparently doesn't exist. This is just another of a half-dozen or so Linode failures that took us and loads of other of their customers down completely. We're lucky that we planned for this ahead of time, but we weren't 100% ready to go live on a competing service either. A lot of folks are working on their vacations right now. I think the two questions I'll be asking every host now and into the future are: 1) Do you host your services on Linode. 2) If you do, do you failover to another provider? A yes to the first question and a no to the second is a non-starter in my experience.

workitout 11y ago
And yet after years on Linode they are still the best out of many I've tried the past 2 decades, weird how our experiences vary isn't it?
- busterarm 11y ago
  The entire market is quite bad across the board. I guess what I should be really saying is that if you're hosting your platform on these services and offer some kind of redundancy, make that redundancy through another host.
davidvwp 11y ago
Hey Busterarm, David here from WPE. Are you using our HA solution (Geographic redundancy)? Did that fail? If so, did you open a ticket with support & inquire about an SLA credit? Keep in mind we have many levels of redundancy with all of our plans, but not every plan includes Geo redundancy. Very few sites anywhere truly use hot/hot geo redundancy because of the complexity of database syncing and the expense of duplicating server environments in different data centers. In a DDoS attack (which can happen at any data center, backbone provider, etc.) or any other data center wide outage, the only work around is Geo redundancy. Many hosts have different infrastructure providers and offsite redundancy (e.g. all of our customers enjoy offsite backups), which can allow you to recover your site even if the data center burns down, but don't necessarily provide a true hot/hot level of redundancy. A true hot/hot configuration requires hardware in multiple locations, live database syncing, and geo load balancing. While some of our customers do purchase geo redundancy, it isn't a default part of every account. Again, if you're an HA customer and that failed, please open a ticket. If you have questions on Geo redundancy, you can ask about it in that ticket as well. If you do move hosts, remember any host can be the victim of a DDoS attack and unless you have true hot/hot or hot/warm geo redundancy with your account, you could still be susceptible to data center wide outages like large-scale DDoS attacks. -D