4 ms·
Just Not Sorry: Stop sending ineffective emails
- pekk 11y ago"Sorry" is not an undermining phrase, it is part of being polite. I don't care what you learned in Alpha Male school, sometimes you really should apologize.
- A1phab3t 11y agoI assume this tool isn't meant for everyone, but rather those who feel they struggle to be heard and taken seriously when communicating via email. Sometimes it's effective to be direct, and if you intend to be direct you might consider flagging those words and phrases. But if you are trying to either be conciliatory, or generate consensus, then you need to use phrases like "I think". Email tone is incredibly difficult to manage, and most people fail. I've lost count of the number of times I've had to de-escalate a situation that was caused when email tone was misinterpreted as harsh, mean, condescending, sarcastic, whiny, etc. It's to the point where my perfect email plugin would basically block the page and say "isn't there another tool you could use to communicate this"?
- zinkem 11y agoFor those who are curious like I was, the flagged words/phrases are: just actually sorry apologize I think I'm no expert does that make sense reasons are in the source here: https://github.com/cyrusinnovation/just-not-sorry/blob/master/src/Warnings.js https://github.com/cyrusinnovation/just-not-sorry/blob/maste...