I think most "premature optimization" that software entrepreneurs do is to avoid actually interacting with people. Payments? Stripe! Support phone number? Foru

I think most "premature optimization" that software entrepreneurs do is to avoid actually interacting with people. Payments? Stripe! Support phone number? Forums! Cold calling? Self-service platform! There is so much to be gained from talking and interacting with potential and current customers and most of us - myself included - avoid it way too often.