A cracked screen is not "planned obsolescence", it's bad procurement. If she wanted a device which wouldn't have that problem, she could easily get a less-daint

A cracked screen is not "planned obsolescence", it's bad procurement. If she wanted a device which wouldn't have that problem, she could easily get a less-dainty one. She could also protect it better. I recently let a smartphone go all the way to EOL (~5 years, not bad in my opinion). I don't see what these snoots are bragging about. If they don't want to use a device which is state-of-the-art, and don't want to pay for one which is durable, they'll get one which is old and broken. They do have options though.