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I'm familiar with a busy intersection that has two Starbucks across from each other and after some investigation I found that they both served different markets
by devonkim 11y ago
I'm familiar with a busy intersection that has two Starbucks across from each other and after some investigation I found that they both served different markets - one for morning commuters (opened early, closed earlier) and the other for afternoon commuters with evening meetings (opened later, closed later). Traffic was so high if you tried to cross to the other side's Starbucks that everyone suffered. So even though it seems wasteful to have redundant use of resources, this is a form of load balancing (perhaps closer to sharing) in the real world that addresses one of the major difficulties of services being adequate distribution of it rather than the supply. The reduced hours for employees at each location are another matter but given the actual demand was about right for a fully staffed single Starbucks it doesn't mean we "lost" jobs with reduced work either.